TERMS AND CONDITIONS OF SERVICE
TERMS AND CONDITIONS OF SERVICE
This document sets out the Terms and Conditions ("Terms") that govern the services provided by Jazz Rose Events Ltd trading as The Business Growth Academy ("the Company"), a limited company registered at Sopers House, Sopers Road, Cuffley, EN6 4RY ("we," "our," or "us"). By engaging in our services, clients ("you" or "your") agree to these Terms in full. These Terms form a legally binding agreement between you and the Company.
Services Provided
The Business Growth Academy & Jazz Rose Events Ltd provide coaching, mentoring, and done-for-you services to support clients in marketing, sales, operations, and associated solutions to support with growing their businesses. Membership includes access to online training resources, live coaching sessions, and community support.
2.1 Payment Terms: All fees for services are non-refundable and payable in full unless otherwise agreed in writing. If paying in installments, payment deadlines must be strictly adhered to. Failure to pay an instalment on time may result in the immediate collection of the remaining balance.
2.2 No Refunds: All sales are final. No refunds will be provided under any circumstances.
2.3 Default Payments: All payment plans require the full programme fee to be paid, regardless of whether the client is actively utilising the programme. If payment is not received by the due date, access to services may be suspended until payment is made. Additional late fees may be applied. If fees remain unpaid, we may engage a debt collection agency, and any associated costs will be the client’s responsibility.
2.4 Payment Plans: Any agreed payment plans are binding. Clients wishing to discuss alternative arrangements must do so in writing before the payment due date.
3.1 Rescheduling and Changes to Sessions:
The Company reserves the right to amend, reschedule, or cancel any scheduled sessions, events, or workshops with reasonable notice. The Company will make reasonable efforts to provide alternative dates or solutions.
3.2 Client-Initiated Changes: Clients must notify the Company at least 48 hours in advance to reschedule a session. The Company will make reasonable efforts to accommodate rescheduling requests but cannot guarantee availability.
3.3 No-Shows and Late Cancellations: If a client fails to attend a scheduled session without 48 hours’ notice, the session will be forfeited, and no rescheduling will be offered. The client remains liable for full payment.
3.4 Termination of Services: The Company reserves the right to terminate a client’s access to the Academy if there are repeated cancellations or lack of participation, without a refund.
4. Client Responsibilities: To achieve the best results, clients agree to:
Attend all live and online coaching, mentoring, and training sessions punctually.Complete all training materials and implement provided strategies in a timely manner.
Seek clarification or support when needed. Provide accurate, complete, and up-to-date information.
5. Intellectual Property:
5.1 Ownership: All materials provided including videos, templates, guides, and other resources,remain the intellectual property of the Company.
5.2 Usage Restrictions: Clients may not copy, distribute, or share these materials without prior written permission.
5.3 Breach: Any unauthorised use may result in termination of access and legal action.
6. Photography and Videography
6.1 By participating in our training programmes, you consent to the Company’s right to capture video and photographic footage of clients within the programme. This footage may be used by the Company for professional purposes only, including marketing, promotional, or educational materials, but will not be used in a manner that disrespects or harms your image or reputation. If you do not wish to have your image used in such materials, you must notify the Company in writing prior to commencing any of our programmes.
7. Term and Termination
7.1 Membership Duration: Contracts are ongoing for the agreed membership period. Clients cannot unilaterally terminate the agreement once payment has been made.
7.2 Company’s Right to Terminate: The Company reserves the right to terminate membership immediately if the client:
Breaches these Terms.
Fails to make payments.
Engages in unlawful or unethical behaviour.
No refunds will be provided in such cases.
8. Limitation of Liability
8.1 The Company does not guarantee specific results and will not be held liable for any losses or damages resulting from your use of our services.
8.2 Our liability is limited to the amount you have paid for the services provided. We are not responsible for indirect, incidental, or consequential damages.
9. Confidentiality and Intellectual Property Protection
9.1 Confidentiality Obligation: Clients agree not to disclose or share confidential business strategies, training materials, or proprietary methods without written consent.
9.2 Intellectual Property Ownership: All training videos, templates, worksheets, and guides remain the sole property of the Company.
9.3 Restrictions: Clients may not reproduce, distribute, or use Company materials outside the agreed terms.9.4 Breach Consequences: Unauthorised disclosure or infringement constitutes a material breach, leading to termination of access and possible legal action.
9.4 Breach Consequences: Unauthorised disclosure or infringement constitutes a material breach, leading to termination of access and possible legal action.
10. Non-Disparagement Clause
10.1 Obligation: Clients agree not to make negative statements about the Company, services, or employees, including on social media.
10.2 Breach Consequences: Any disparaging comments may result in legal action.
10.3 Dispute Resolution: Clients must attempt to resolve concerns directly with the Company before making public statements.
11. Data Protection
11.1 Compliance: The Company collects and stores personal data in accordance with the UK General Data Protection Regulation (GDPR).
11.2 Data Usage: Data is used for processing payments, providing services, and communication. It will not be sold or shared with third parties.
11.3 Client Rights: Clients may request access to, correction of, or deletion of their data, subject to legal obligations.
12. Disputes and Governing Law
12.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
12.2 Any disputes will first be subject to mediation. If a resolution cannot be reached, disputes shall be resolved exclusively in the courts of England and Wales.
13. Force Majeure
13.1 The Company will not be held liable for delays or failure to fulfil obligations due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, or government action.
Amendments
15.1 The Company reserves the right to update these Terms at any time. Changes will be communicated to you via email or the platform, and continued use of our services constitutes acceptance of the updated Terms.
Contact Information
For any questions about these Terms, please contact us at:
Jazz Rose Events Ltd, The Business Growth Academy
Sopers House, Sopers Road,
Cuffley, EN6 4RY
Email:
By engaging in our services, you acknowledge that you have read, understood, and agreed to these Terms.
